This is an illustrative usage scenario, not a real customer testimonial.
MC
MedConnect
customerStories.indHealthcare Β· 32 employees Β· 25,000/events/day
How MedConnect achieved GDPR compliance and zero event loss for healthcare notifications
GDPR compliance and EU data processing were non-negotiable for us. HookSniff checked every box. The delivery logs are our audit trail.
β CTO, MedConnect
The Problem
- β’Healthcare regulations require data to stay in EU (GDPR, KVKK)
- β’Missed appointment notifications caused 15% no-show rate
- β’Lab results must be delivered in real-time for patient safety
- β’Previous provider processed data in US β compliance risk
The Solution
- HookSniff processes all data in eu-central-1 (Frankfurt)
- Webhook signatures prevent tampered medical notifications
- Automatic retries ensure zero missed appointment reminders
- Complete delivery logs serve as compliance audit trail
Results
No-show rate
Before
15%
After
3%
Data region
Before
US
After
EU (Frankfurt)
Compliance status
Before
At risk
After
GDPR compliant
Missed notifications
Before
200/month
After
0/month
Tech Stack
C#.NETPostgreSQLAzureFHIR
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